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FAQ

General

Who is Tamatina?

What Does Tamatina offers?

What are Tamatina Canvas Paintings made of?

Are Tamatina Canvas Paintings Framed?

Can I get a refund for the beautiful things in buy on Tamatina?

Can I request a replacement?

Can i cancel the order once i have placed the order?

Cash on the delivery possible?

Who is going to deliver the package?

What is the dispatch and delivery time?

What if I don’t receive the package?

Will the courier company message me before delivery?

What if i receive a damaged product?

Courier website says package delivered but i did not receive anything.

Bluedart is not in my area but i want the package fast.

Is express shipping chargeable?

I have placed the order but i'm not available at the time of delivery.

Can i send Tamatina product as gifts to someone else?

What are my payment options?

Will i get a discount if i order lots of products?

Will delivery be free?

Can i request for a GST Invoice so i can claim input taxes?

Which tax rate am i paying?

I have a discount coupon, Can i use it?

How long does it take for a refund to come back to my account?

How long does it take for a cancellation to come back to my account?

I really liked something but it's out of stock now.

I ordered for something else but receive something else instead.

I received something i never ordered.

Can i place bulk orders?

When and how can i contact tamatina?

Which is the address to return the products?

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